For over 25 years, Wayne Lee has been one of North America’s premier corporate presenters, entertainers, and peak performance experts. During his career, he has helped people from over 6000 organizations and various walks of life develop the subconscious mindset that allows them to perform at a high level no matter what challenges they face.

It’s a mindset that empowered him to become a 5-time national wrestling champion and achieve excellence his whole career, but it trance-formed him even more during the pandemic when business came to a screeching halt. Faced with such an intense season of adversity, Wayne had to double down on his own mindset to pivot and grow in new and unexpected ways.

Experiencing again how mindset can change everything further fueled his lifelong passion for empowering people to achieve their full potential. He began coaching and developed an enhanced system for achieving peak performance, The TRANCE-FORM Process.

Today, he works with leading brands to guide their teams through the high-stress, constant change, and face paced environment that is now commonplace. Wayne shows each audience how to reconnect with what matters most so they can achieve any result, all while enjoying the ride of their life. 





Public speaking and communication expert Lauren Sergy has helped thousands of people become more effective leaders through skilled communication. She has worked with clients and audiences in Canada, the US, the UK, and Europe including KPMG, 3M, Cargill, the University of Alberta, DeGroote School of Business, the Government of Alberta, and many more. Lauren has taught programs on business communication at the University of Alberta and Concordia University of Edmonton, and regularly guest lectures at other post-secondary institutions.

Her book, The Handy Communication Answer Book, was featured on Library Journal’s Best Reference Books of 2017 list. Her latest book, UNMUTE! How to Master Virtual Meetings and Reclaim Your Sanity is now available via all major online booksellers.







Erin Walton has been part of the Conference and Events industry since 2002 as the Coordinator of Conference Services at the Kings University College in Edmonton. From there she moved to MacEwan University where she worked for 15 years, most recently as the Senior Manager of Conference and Event Services. Throughout her time at both institutions, she was always heavily involved with CUCCOA, first as the Western Region Director, then as President for 4 years and most recently as a speaker at regional, national and virtual speaker series.  CUCCOA will always remain very near and dear to Erin's heart! 

In addition to speaking engagements, Erin loves to share her knowledge in the classroom.  This passion began in 2016 when she began teaching for the Edmonton Oilers Hospitality Institute at Norquest College and continues today.  Still teaching in the Hospitality Management program at Norquest College, she is also now involved in Instructional Design for this program. Today, Erin shares her experience in hospitality and guest services as the CEO, Emmanuel Senior Living Society.  




Kristie Benson (she/her) and Jessica Scalzo (she/her) work together at the MacEwan Centre for Sexual and Gender Diversity. Together, they plan and implement events and programming related to sexual and gender diversity for the students, staff, and faculty of the MacEwan campus community. Their events are noted for their creativity and attention to the details that lead to safe and affirming experiences for all. From ideas to wrap-up, Kristie and Jessica use a community-centered approach to inclusive event planning. You can check out the work of the Centre through their social media accounts, all of which are @CSGDMacEwan 


Anthony Falls

Anthony has a passion for post-secondary with over15+ years of experience in a variety of post-secondary positions including Event Management, Residence Life, Guest Accommodations and Residence Operations. Currently, the Senior Manager, Residence & Guest Services of an 860-student residence at MacEwan University. Anthony is currently enrolled in the Master of Arts in Higher Education Administration and Leadership at Royal Roads University.



Taron Grover

Tarun is the Manager of Front Desk & Guest Services at MacEwan University, with over 13 years of experience in the post-secondary and hotel industries. He holds a Bachelor's in Commerce, a Hotel Management Diploma, and a Postgraduate Diploma in Hospitality & Tourism Management.

Tarun excels in using technology to enhance student and guest experiences. He developed a dashboard in StarRez that optimized residence team workflows and led him to the finals of a global competition of post-secondary institutions. Recently, he introduced an automated parcel locker system to streamline package management for residents. Tarun enjoys spending time in nature, particularly camping, hiking and star gazing.



Richard MacIsaac

Richard MacIsaac serves as the Regional Manager of Northern Ontario for Residence & Conference Centres, overseeing properties in Barrie, Sudbury, North Bay, and Timmins with a primary focus on summer operations. He has collaborated with teams at all locations to consistently achieve revenue targets and attract a diverse array of conferences and sporting groups. For the past two years, Richard has also held the position of Marketing Director on the board of directors for CUCCOA, an organization he has been a member of since 2017. Throughout his tenure at RCC, Richard has received numerous accolades, including team player awards and Y2Y sales growth awards for multiple RCC locations.


Program Title: Get the most out of your CUCCOA membership – A overview of CUCCOA’s Member Website

In this session, we will conduct a comprehensive overview of the member site, guiding attendees step-by-step to ensure they fully utilize the available databases and member benefits. We will delve into the extensive resources offered on the site, providing attendees with the knowledge and tools to maximize their membership experience.