Job Description / Duties

Reporting to the Manager of Residence, Food & Conference Services, the Sr. Conference Coordinator is responsible for providing conference, special event, and group consulting, planning and coordinating. This is a fast-paced role requiring problem-solving, quick thinking, high energy and grace under pressure. The incumbent must keep track of timelines and ensure all event details are covered.



Specific duties include compiling event details, negotiating contracts, confirming internal and external events, submitting set-up, catering, parking and technical services requests, and virtual event services (webinar & meeting moderation, virtual conference set up and troubleshooting). The successful candidate will be responsible for ensuring client insurance and risk management policies are received, building policies are followed, responding to phone, email and in-person inquiries as well as various related administrative duties.



The Summer Operation (May to August) includes transient visitor & group accommodations. The Sr. Conference Coordinator provides support and guidance to our Front Desk team for our hotel operation, and promotes, plans and executes group accommodations. The Sr. Conference Coordinator must plan and engage with all stakeholders in respect to campus food services and catering needs. Additionally, this individual is responsible for the planning and scheduling of meetings, organizing files, conducting research, preparing invoices and reports, expenditures and remittances, and developing/maintaining partnerships with internal and external clients.

Qualifications / Required Skills

The incumbent will have strong sales skills, have a post-secondary education with relevant work experience in sales, hospitality, catering/food services and event management with a high degree of computer proficiency including experience with virtual event planning. Excellent communication, interpersonal, and customer service skills, including tact and courtesy. You are meticulous, confident and adaptable. The ability to make sound decisions, respond to changes and situations, and multi-task a variety of high priority duties under pressure of deadlines and frequent interruptions are essential. Strong organizational, time management, problem-solving skills and the ability to work as part of a team as well as independently with minimal direction and supervision in a fast-paced, dynamic environment is crucial. As a condition of employment, the individual will be required to work flexible, irregular hours during peak times (typically during the summer months and conference events), be on-call during events and possess a valid driver's license.

Additional Information

Interested applicants are invited to submit a single PDF document, quoting competition ##OR-22-04, that includes cover letter, resume, along with the contact information of three references, by 4:30 p.m. on Friday April 8th, 2022, to:



Office of Human Resources

Orillia Academic Building

500 University Ave.

Email: careers@lakeheadu.ca

Contact Information

Email: careers@lakeheadu.ca

Employer Profile

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. This is in accordance with Canadian immigration requirements.



Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.